Terms of service

General Terms

By accessing and using AmourTwill's website, you agree to comply with these Terms of Service. These terms apply to all visitors, users, and purchasers of our products.

We reserve the right to modify these terms at any time. Continued use of the site after changes constitutes acceptance of the updated terms.

Product Information

All products displayed on AmourTwill are subject to availability. We make every effort to accurately display product colors and features, but actual colors may vary slightly due to monitor settings.

Product prices are subject to change without notice. We are not responsible for typographical errors regarding price or product information.

Order Processing

All orders are subject to product availability and verification of order information. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.

Order confirmation does not constitute our acceptance of your order. We may require additional verification before shipping certain products.

Shipping & Delivery

Shipping times are estimates and begin from the date of shipment, not the date of order. We are not responsible for delays caused by shipping carriers or customs clearance.

Risk of loss and title for products pass to you upon our delivery to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

Returns & Refunds

We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery. Return shipping costs are the customer's responsibility unless the return is due to our error.

Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned items. Sale items may be subject to different return policies as noted at time of purchase.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of AmourTwill and protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Limitation of Liability

AmourTwill shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

Our total liability for any claim related to these terms or your use of the site shall not exceed the amount you paid for the products giving rise to the claim.

Dispute Resolution

Any disputes arising from these terms shall be resolved through good faith negotiations between the parties. If resolution cannot be reached, disputes shall be settled by binding arbitration in accordance with the rules of the International Chamber of Commerce.

The arbitration shall take place in Singapore and shall be conducted in English. The arbitrator's decision shall be final and binding.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

Contact Information

For any questions regarding these Terms of Service, please contact us through the customer service form available on our website.