Privacy policy

Information We Collect

At AmourTwill, we collect the following types of personal information when you interact with our website:

  • Contact Information: Name, email address, shipping/billing address, phone number
  • Payment Information: Credit card details (processed securely through our payment gateway)
  • Order Details: Products purchased, sizes, preferences
  • Technical Data: IP address, browser type, device information, cookies
  • Usage Data: Pages visited, time spent, click patterns

How We Use Your Information

We process your personal data for the following purposes:

  • To process and fulfill your orders for our clothing products
  • To provide customer support and respond to inquiries
  • To improve our website functionality and user experience
  • To prevent fraud and enhance security measures
  • To send marketing communications (only with your explicit consent)
  • To comply with legal obligations and protect our legal rights

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, IT support
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale

We never sell your personal information to third parties.

Data Retention

We retain your personal data only as long as necessary:

  • Order information: 7 years for tax and legal compliance
  • Marketing preferences: Until you withdraw consent
  • Website analytics: 26 months

Your Rights

Under GDPR, CCPA and other privacy laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (with certain exceptions)
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us through our website contact form.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Deliver targeted advertisements (with consent)

You can manage cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures including:

  • SSL encryption for all data transmissions
  • Regular security audits and vulnerability testing
  • Limited access to personal data on a need-to-know basis
  • Secure payment processing through PCI-compliant providers

International Data Transfers

As an international business, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through:

  • EU Standard Contractual Clauses
  • Adequacy decisions where applicable
  • Other approved transfer mechanisms

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

Policy Updates

We may update this policy periodically. Significant changes will be notified through our website. The last update was [DATE].

Contact Us

For any privacy-related questions or requests, please use the contact form on our website.